An overview of facilities management
- The FM process in general
- FM as a business within a business
- Facilities phases, planning and realisation
- How FM relates to Asset Management
- Facilities roles and the current state of your FM processes
Facilities Management Training in South Africa · 5 days
Facilities Management Specialist
The Complete Course on Facilities Management
Learn to establish, run and continually improve a facilities department, balancing cost, performance and risk across the full lifetime of your buildings, plant and utilities.
Next session
30 Nov – 04 Dec 2026
Cape Town or Live Online
5 daysFive days of practical learning
2 formatsIn person or live online class
From R18 650Live online, per delegate excl. VAT
CertificateOf Completion on the last day
Why this course
Run facilities as a business within a business
As the Facilities Management (FM) function keeps evolving, this course brings you current thinking in the profession and the right balance in asset performance: functionality, availability, reliability and safety.
You'll build the skills to manage facility staff and corporate assets while reducing risk exposure in the workplace, and work through the issues FM teams meet on the ground with practical, best-practice solutions.
The course features
- Sound knowledge of the basic principles of facilities management
- How to apply best practice according to several norms
- How to operate and maintain facilities as a "business within a business"
- Shared experience from practising facilities managers
- Insight into the current state of FM processes and how to improve them
Course content
The five-day programme
Each day builds on the last, from FM fundamentals through maintenance strategy and contracting to measuring performance with KPIs and the FM Balanced Scorecard.
The basic elements of FM
- Types of planning
- Strategic and annual planning, Life Cycle Cost principles
- Budgeting principles
- Disaster recovery plans
- Maintenance concepts
- Work planning, control and workflow performance
Preventive maintenance & strategy
- Understanding risk
- Risk Based Maintenance methodology
- Steps to an effective, risk-based maintenance strategy
- Typical inspection and maintenance tasks for utilities
Outsourcing and contracting
- What to outsource and what not
- Choosing the right contractor
- Managing the contractor
- Contract types
- The contracting cycle
- Service Level Agreements
Performance monitoring & benchmarking
- Continuous improvement
- Target setting as a starting point
- Developing and using KPIs
- The FM Balanced Scorecard (FMBSC)
- Assessments, audits and benchmarking, with a practical audit exercise
- Course review and wrap-up
What you'll be able to do
- Understand the basics of facilities management
- Draw up a preventive maintenance concept based on risk
- Develop strategies for when and what to outsource
- Understand the different contract types
- Identify and monitor FM process performance
Who should attend
Suitable for a wide range of professionals, especially:
- Those responsible for managing, operating and maintaining facilities: buildings, production facilities, utilities, power and water distribution networks, landscaping and more
- Professionals updating themselves on the basic elements, best practices and implementation of FM
How it's presented
Highly interactive adult-learning methods: presentation slides, exercises, case studies, group discussion, and pair and group work. You'll reflect on your current practices and your team's goals throughout.
Certificate of Completion
Awarded to delegates who attend and complete the course.
Awarded to delegates who attend and complete the course.
Expert facilitator
Gert Oberholster
Gert brings many years of experience in production, projects, logistics, maintenance and quality management across several organisations, and now runs his own productivity training and consulting business. He has 11 years' experience in university lecturing, facilitation, assessment, moderation and basic auditing.
He has presented across South Africa, Eswatini, Namibia, Zambia, Tanzania, Ghana, Mali and Dubai. Having started on the shop floor, he connects easily with delegates at every level, from entry level to graduates. He holds a degree in Project Management with supporting qualifications in production, quality, logistics and HR, and has authored many training manuals and practical tools.
Dates & fees
Choose your session
Fees are per delegate, excluding VAT. In-person attendance includes course materials, lunch and refreshments. Live online attendance includes digital materials. Accommodation is optional.
| Dates | Venue | In person | Live online | Status |
|---|---|---|---|---|
| 30 Nov – 04 Dec 2026 | Cape Town or Live Online | R 24 999,00 | R 18 650,00 | Register → |
| 22 – 26 Feb 2027 | Pretoria or Live Online | R 24 999,00 | R 18 650,00 | Register → |
Accommodation, per night incl. breakfast: R2 500.00
Airport transfer, return, per person: R1 350.00
Request received
Thank you for registering
This is a registration request. ICL will confirm your enrolment and provide the invoice and joining instructions. Keep the reference for follow-up.
Plan your developmentTake the programme
Take the programme
to your manager
Download the course brochure with the five-day outline, learning outcomes, dates and fees.
- Practical facilities management and maintenance tools
- In-person and live online attendance options
- A clear outline to support your training approval
Talk to ICL
How can we help?
Ask a question, request a group quotation or bring this programme to your team.
Good to know
Frequently asked questions
Can I register more than one attendee?
Yes. Select the attendee count and enter each person's details. The form accepts up to 20 attendees. For larger teams, request an in-house proposal or group quotation.
When is my booking confirmed?
Your online request receives a reference immediately. Enrolment is confirmed by the ICL Registration Team, who will provide the invoice and joining details. Payment or an accepted purchase order is required before training.
Can we pay by bank transfer or card?
Yes. Select your preference during registration. ICL will provide bank details or a secure card payment link with your invoice.
What do online attendees need?
A computer, reliable internet and audio. Platform access and joining instructions will be provided before the session. Digital learning materials are included.
Can you deliver this training at our premises?
Yes. Use the in-house proposal form with your team size, location and preferred dates so ICL can prepare a tailored quotation.
Is accommodation included?
No. Optional accommodation is estimated at R2 500 per night including breakfast; return airport transfers at R1 350 per person, excluding applicable VAT. Availability and arrangements will be confirmed by ICL.
Your information
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The fine print
Booking terms & conditions
Booking
- Book on our website (www.za-icl.com) or through the Registration Desk on +27 11 057 6895 or training@za-icl.com.
- For online bookings, select the course and click "Register Now", then follow the steps.
- Once your booking is received, the Registration Team confirms your enrolment with all necessary documentation.
Invoicing and payment
- In-person fees include course presentation, materials, lunch and refreshments. Online fees include live tuition and digital materials. Accommodation is optional.
- Fees are payable on booking unless a valid, authorised Purchase Order is provided and accepted.
- Invoices are sent by email or courier to the name and address provided.
- We prefer payment before the course starts. If your company has a different payment policy, please tell us in advance.
- Fees are in South African Rand (ZAR) or US Dollars (USD), payable by bank transfer or credit card. Bank details appear on the invoice.
- Cash in USD or ZAR is accepted for last-minute bookings only.
Cancellation of courses by ICL
- ICL may need to amend or cancel a course, its times, instructors, dates or published fees due to unforeseen circumstances.
- Any changes are advised before the start date, and bookings already paid in full are not subject to fee increases.
Cancellation by the client
- Once you have your enrolment confirmation and a dated invoice, you have a contract with ICL, which you may cancel on the terms below.
- Cancellations must reach training@za-icl.com and webmaster@za-icl.com in writing at least 14 days before the training.
- Cancellations made within that 14-day period may receive a refund or a credit note for future course fees.
- After the cancellation period, we may consider, case by case, a substitute delegate, a move to the next session, or a move to another course.
- A 25% administration fee (of the total course fee at booking) applies to cancellations outside the cancellation period.
Attendance certificate
- Please follow the daily course schedule closely.
- Delegates who take part throughout receive the Certificate of Completion on the last day.
- Report any foreseeable absence to an ICL representative or your sponsor.
- Missing three or more sessions makes you ineligible for the Certificate of Completion.